Terms & Conditions
Last updated: April 28, 2026
Account Responsibility
You are responsible for maintaining account credentials, user roles, and all activities under your tenant environment.
Service Usage
You agree to use the platform lawfully and not upload harmful, infringing, or prohibited content. We may suspend misuse cases.
Billing and Payments
Paid features are billed based on your selected plan and usage. Taxes and gateway charges may apply according to region.
Content and Campaign Delivery
Delivery reporting is based on platform telemetry and proof-of-play records. Disputes must be raised within contractual timelines.
Screen Telemetry, Playback Logging & 30-Day Retention Policy
The platform records detailed screen logs, network connectivity status, and playlist slot playback start and end times (with millisecond accuracy and creative metadata) for compliance and auditing. Screens support offline log generation and sync in 10-minute bulk batches upon reconnecting. All device logs and slot playback logs are automatically retained for 30 days and purged thereafter.
Limitation of Liability
To the maximum extent permitted by law, PixelSpot is not liable for indirect or consequential losses arising from platform use.
Termination
Either party may terminate service as per contract terms. Data access after termination follows applicable retention and legal policies.