Frequently Asked Questions

Pixelplay is a cloud digital signage CMS by PixelSpot, Bengaluru. It lets you upload content, build playlists and schedules, and control any number of screens — TVs, Android TV boxes, Fire TV Sticks, Windows PCs, Raspberry Pi devices, Samsung Tizen and LG webOS displays, and LED video walls — from one web dashboard.

A digital signage CMS (content management system) is software for publishing and scheduling content on remote screens from one place. You upload images and videos, arrange them into playlists, decide which screens show what and when, and monitor that every screen is online and playing.

Digital signage is any screen showing managed content; DOOH (digital out-of-home) is digital signage sold as advertising space to third parties. A café menu board is digital signage; the same screen running paid brand ads with proof-of-play reporting is DOOH. Pixelplay supports both.

Yes. Pixelplay is hardware-agnostic: it runs on Smart TVs and displays you already have through Android TV, Fire TV, Windows, Linux, Raspberry Pi, Samsung Tizen, LG webOS and web-browser players, and drives LED video wall controllers. No proprietary media player is required.

Yes. Install the free Pixelplay player app on the Fire TV Stick or Android TV box, enter the pairing code in the dashboard, and the screen starts playing. The app starts automatically when the device powers on and keeps playing in the foreground.

About two minutes. Install the Pixelplay player (or open the web player), read the 6-character pairing code on the screen, enter it in the dashboard, and assign a playlist.

They keep playing. Players download and cache scheduled media on the device, so playback continues from local storage during an outage and the screen catches up with any changes when the connection returns.

Within seconds for screens that are online: publishing in the dashboard pushes the update to each screen over a live connection. A screen that was offline picks up the change as soon as it reconnects.

Plans start at ₹599 per month. Standard is ₹599/month for up to 5 screens, Professional ₹2,999/month for up to 15 screens, and Enterprise ₹7,999/month with 50 screens included. Extra screens are ₹249/month on Standard (up to 10 screens), ₹199 on Professional (up to 49) and ₹150 on Enterprise. All prices + 18% GST; paying annually saves 10%.

Yes. Standard comes with a 14-day free trial and Professional with a 14-day free trial, both without a credit card. Enterprise is set up with our team and starts with custom onboarding.

Standard covers up to 5 screens and Professional up to 15; both can add extra screens (Standard up to 10 in total, Professional up to 49). Enterprise includes 50 screens and adds more at ₹150 per screen per month + 18% GST with no cap.

Yes. Standard includes 5 team members and Professional 10; Enterprise has unlimited users with custom roles, so local managers can edit their own screens while central teams keep control of the rest.

Yes. Schedules decide which playlist each screen plays and when — by date, time of day and day of week — so a menu board can switch from breakfast to lunch automatically and campaigns can start and end on their own.

Yes. Set weekday and weekend operating hours for each screen in its own timezone; outside those hours the player blanks the display, and it resumes automatically when the hours start again.

Proof of play is the record of what each screen actually played. Pixelplay logs every play on the player — scheduled and actual start and end time, the screen, and any skip or interruption — stores it while offline, and uploads it for reporting.

Yes. The dashboard shows each screen’s online status, last check-in and app version, and alerts you when a screen stops reporting. On Professional and Enterprise you also get real-time device logs for troubleshooting.

Yes. From the dashboard you can play, pause, skip, change volume, black out a screen, force a content sync and reboot supported players, and on supported plans watch a live preview of the screen with Live Cast.